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Table of Contents
Chapter 1 What Is MetaFrame? ~ 1
Enterprise Application Challenges ~ 1
What Is Server-Based Computing? ~ 2
Citrix Server-Based Computing ~ 3
MetaFrame Application Server for Windows ~ 3
The Citrix ICA Clients ~ 5
Citrix Services ~ 6
Load Balancing Services ~ 6
SecureICA Services ~ 6
DirectICA Services ~ 6
Installation Management Services ~ 7
Resource Management Services ~ 7
VideoFrame ~ 7
License Packs ~ 7
MetaFrame's Features and Benefits ~ 8
IS Management Benefits ~ 8
End-User Benefits ~ 9
Features Included in 1.8 ~ 9
Partnerships and Compatibility ~ 11
The Citrix-Compatible Program ~ 11
Citrix Business Alliance Partners ~ 11
Planning Considerations for a MetaFrame Solution ~ 12
Chapter 2 Deploying the MetaFrame Servers and ICA Clients ~ 15
Sample Server Configurations ~ 16
Server Hardware Device Notes ~ 17
Compaq Lightning MAC B2 ~ 18
Dell PowerEdge 4100/200 ~ 18
IBM Netfinity 3500 ~ 20
IBM ServeRAID Netfinity 5500 ~ 20
IBM Netfinity 7000 ~ 21
IBM Netfinity 7000 M10 (86802RU) ~ 22
IBM PC Server 330 ~ 25
MetaFrame Servers and NT Domains ~ 26
Installing Windows 2000 ~ 26
Installing MetaFrame ~ 28
Creating Server Farms ~ 29
Client Modem Support ~ 30
Chapter 3 Installing Applications ~ 33
Application Integration ~ 33
Application Installation and Configuration ~ 34
User-Specific ~ 35
User-Global ~ 36
Application Compatibility ~ 38
Application Video Performance ~ 38
The Thinwire Virtual Channel ~ 39
Software Application Notes ~ 40
Accounting Software ~ 40
Great Plains Dynamics C/S+ and Dynamics ~ 40
Client Platforms ~ 44
IBM OS/2 Warp Version 4.0 ~ 44
E-Mail Software ~ 50
Microsoft Exchange Server (Enterprise Edition) Version 5.0
and Microsoft Exchange Client Version 5.0 ~ 50
Microsoft Exchange Server (Enterprise Edition) Version 5.5
and Microsoft Exchange Client Version 5.0 ~ 54
Microsoft Outlook 98 ~ 59
Financial Software ~ 61
PeopleSoft 6.x ~ 61
Host Connectivity Software ~ 66
Hummingbird eXceed 5 for Windows 2000 ~ 66
Internet Service Provider (ISP) Connectivity Software ~ 69
ExtendNet VPN Remote Access Server ~ 69
Modem Connectivity Software ~ 73
Comtrol RocketModem ~ 73
Networking Software ~ 76
Microsoft Windows 2000 Multi-Protocol Routing Service ~ 76
Productivity Software ~ 78
Symantec ACT! Version 3 ~ 78
Corel WordPerfect Suite 8 ~ 79
Lotus Notes 4.5 for Windows NT ~ 80
Lotus SmartSuite 97 ~ 83
Microsoft Office 97 ~ 85
Microsoft Office 2000 ~ 86
Novell GroupWise 5.5 ~ 88
Novell ManageWise Version 2.6 ~ 89
Programming Software ~ 91
Microsoft Visual Basic Version 5.0 Enterprise Edition ~ 91
Chapter 4 Securing the Enterprise ~ 93
Defining User Rights ~ 93
User Profiles ~ 93
Granting Access to Anonymous Users ~ 94
Protecting Against Viruses and Trojan Horses ~ 95
How to Prevent Trojan Horse Attacks ~ 95
How to Prevent Virus Outbreaks ~ 95
Auditing System Activity ~ 96
The Auditlog Utility ~ 98
Securing Data and Applications ~ 99
SecureICA Services ~ 99
SecureICA Features ~ 99
Understanding Encryption ~ 100
Understanding Government Export Restrictions ~ 101
Third-Party Security Products ~ 102
Security Dynamics ACE/Server ~ 103
Solaris Installation ~ 109
Progress Database Installation ~ 110
Solaris ACE/Server Installation ~ 111
VTCP/SECURE Software ~ 112
Chapter 5 Connecting to the Web ~ 117
An Introduction to Citrix Web Computing ~ 117
Web Browsers for Citrix Web Computing ~ 118
Microsoft Internet Explorer Version 4.0 for Windows NT ~ 118
Microsoft Internet Explorer Version 5.0 for Windows NT ~ 119
Netscape Navigator Version 3.04, 32-bit Version ~ 119
Netscape Communicator Version 4.61, 32-bit Version ~ 120
Web Servers for Citrix Web Computing ~ 121
Microsoft Internet Information Server Version 5.0 ~ 121
Netscape FastTrack Server Version 3.01 for Windows NT ~ 122
Sample Procedure for Setting Up Web Computing ~ 122
Chapter 6 Maintaining MetaFrame ~ 131
Monitoring Network Activity and Performance ~ 131
Event Viewer ~ 131
Using Event Logs to Troubleshoot ~ 132
Using Event Logs to Analyze Activity ~ 133
Network Monitor ~ 133
Performance Monitor ~ 134
Solving Performance Problems ~ 135
Processor(s) ~ 135
Memory ~ 136
Hard Disks ~ 138
Network ~ 139
Monitoring Users and ICA Sessions ~ 139
Virtual Memory ~ 139
Third-Party Technologies for Prioritizing ICA Traffic ~ 140
Cisco Queuing Technologies in a Citrix Environment ~ 140
Packeteer (PacketShaper) ~ 143
Applying Server Hotfixes and Service Packs ~ 146
What are Hotfixes and Service Packs? ~ 146
Hotfix Naming Convention ~ 146
Extracting, Installing, and Removing Hotfixes ~ 147
The Hotfix Utility ~ 148
Chapter 7 Troubleshooting the System ~ 151
Troubleshooting User Accounts ~ 151
Finding Memory Leaks ~ 152
Identifying Memory Leaks Using Performance Monitor ~ 152
Identifying Memory Leaks in NT Services ~ 153
Limiting the Impact of Memory Leaks ~ 154
Resolving Driver Conflicts ~ 154
Setting up a MetaFrame Server Kernel Debug Session ~ 154
The Kernel Debugger (I386kd.exe) ~ 155
Symbols and Symbol Trees ~ 155
Kernel Debug Configurations ~ 156
Requirements for Debugging ~ 156
Hardware Requirements ~ 157
Configuring the Target Computer for Debugging ~ 157
Installing Hotfixes on the Target Computer ~ 157
Installing Symbols on the Target Computer ~ 158
Preparing the Target Computer Modem and COM Port ~ 158
Modifying the Boot.ini File to Enable Kernel Debugging ~ 158
Configuring the Host Computer for Debugging ~ 161
Installing Symbols on the Host Computer ~ 161
Preparing the Host Computer Modem and COM Port ~ 161
Installing and Configuring the Kernel Debugger Application ~ 162
Running the Kernel Debugger ~ 163
Troubleshooting a Debug Session ~ 165
Inability to Break into the Debugger ~ 165
Failure of the Target Modem to Auto-Answer ~ 166
[Parity Error] Message ~ 167
Index ~ 169
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