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Configuring and Troubleshooting Windows XP Professional (With CD-ROM)
Brian Barber, Syngress
ISBN:1928994806, Edition: 1, 2001-12-15
Price: $49.95
Contents
Foreword ~ xxvii
Chapter 1 Next Generation Windows ~ 1
Introduction ~ 2Introducing the Windows XP Family ~ 2
Windows XP Home Edition ~ 3
Multimedia Capabilities ~ 3
Improved User Interface ~ 5
Security Enhancements ~ 6
Switching between User Sessions ~ 6
Hardware and Software Compatibility ~ 7
Windows XP Professional ~ 8
The Future of Windows 2000 Server: Windows .NET Servers ~ 8
Introducing the Major Features of Windows XP Professional ~ 9
User Interface ~ 9
Networking ~ 12
Better Performance ~ 13
Internet Features ~ 13
Remote Assistance ~ 13
Reliability Features ~ 14
Multimedia Features ~ 15
Summary ~ 16
Solutions Fast Track ~ 16
Frequently Asked Questions ~ 17
Chapter 2 Installing Windows XP Professional ~ 19
Introduction ~ 20Clean Installation of Windows XP Professional ~ 23
Setup Issues ~ 36
Performing an Upgrade to Windows XP Professional ~ 38
Upgrading from Windows 98/Me ~ 40
Upgrading from Windows NT/2000 ~ 41
Starting the Upgrade ~ 41
Network Installation of Windows XP Professional ~ 47
Automating the Windows XP Professional Setup ~ 48
Preparing for Setup ~ 49
Command-Line Setup ~ 49
Network Distribution Point ~ 52
Distribution Point Directory Structure ~ 52
Customizing Windows XP Professional Setup ~ 54
Answer Files ~ 54
Setup Manager 3.0 ~ 55
Further Customization with UDB ~ 73
Preparing the Destination Computer ~ 75
Using Sysprep ~ 77
Overview of Sysprep ~ 77
Sysprep Requirements ~ 77
Sysprep Step by Step ~ 78
Running Sysprep during Automated Installation ~ 81
Automating Setup of a Target Computer ~ 81
Creating an Answer File Using Setup Manager ~ 82
Running Additional Programs After Mini-Setup ~ 84
Summary ~ 86
Solutions Fast Track ~ 86
Frequently Asked Questions ~ 88
Chapter 3 Exploring the Windows XP User Interface ~ 91
Introduction ~ 92Configuring the Desktop ~ 93
Desktop Settings ~ 93
Accessing the Desktop Settings ~ 93
Desktop Settings Modifications ~ 98
Themes ~ 102
Backgrounds ~ 103
Appearance ~ 108
Screen Saver ~ 110
Overview of the Start Menu and the Taskbar ~ 111
The Start Menu ~ 111
The Taskbar ~ 122
Configuring the Standard Desktop Programs ~ 124
My Computer ~ 125
My Network Places ~ 126
My Documents ~ 126
Summary ~ 128
Solutions Fast Track ~ 128
Frequently Asked Questions ~ 130
Chapter 4 Managing Windows XP Professional ~ 133
Introduction ~ 134Creating Users and Groups ~ 134
What Are User Accounts? ~ 134
Local User Accounts ~ 135
Exercise 4.1 Creating Local User Accounts with the Computer Management Console ~ 136
Exercise 4.2 Creating Local User Accounts by Using the Command Line ~ 140
Exercise 4.3 Deleting Local User Accounts by Using the Command Line ~ 141
Exercise 4.4 Creating Local User Accounts with the Control Panel User Accounts Applet ~ 141
Domain User Accounts ~ 145
Exercise 4.5 Joining a Domain ~ 146
What Are Groups? ~ 147
Local Groups ~ 147
Exercise 4.6 Creating Local Groups ~ 148
Exercise 4.7 Creating and Deleting Local Groups from the Command Prompt ~ 150
Global Groups ~ 150
New Functionality in XP for User Accounts ~ 151
Password Hinting ~ 151
Picture Uploading ~ 151
Sharing Folders ~ 152
Other Sharing Techniques ~ 158
Managing Storage ~ 161
Configuring Hard Drives ~ 163
Converting a Drive to NTFS via the Command Line ~ 165
File Systems and NTFS versus FAT32 ~ 165
Exercise 4.8 Enabling Disk Quotas on an NTFS Drive ~ 167
Basic versus Dynamic Disks ~ 169
Working with Removable Storage ~ 171
Creating a Media Pool ~ 172
Managing Devices ~ 173
Enabling, Disabling, or Removing Hardware and Changing and Updating the Current Drivers ~ 175
Using the Event Viewer ~ 177
Event Logs ~ 177
Navigating to the Event Viewer ~ 177
Application Log ~ 178
System Log ~ 178
Security Log ~ 178
How to Work with and Troubleshoot the Logs ~ 179
Adjusting the Size of and Saving Event Logs ~ 180
Understanding Performance Logs ~ 182
Monitoring and Logging ~ 182
Performance Tuning and Troubleshooting ~ 182
Baselining ~ 183
The Performance Logs and Alerts Console ~ 183
Creating a New Counter Log ~ 184
Creating a New Trace Log ~ 186
Alerts ~ 187
Creating an Alert ~ 187
Summary ~ 189
Solutions Fast Track ~ 189
Frequently Asked Questions ~ 192
Chapter 5 Working with System Tools ~ 195
Introduction ~ 196Defragmenting Your Hard Disk ~ 196
How Disk Defragmenter Works ~ 198
The Limitations of Disk Defragmenter ~ 199
Using Disk Defragmenter ~ 201
Controlling Fragmentation of the Pagefile and MFT ~ 210
Cleaning Up Files ~ 215
Transferring Files and Settings between Computers ~ 220
The Basics of the Files and Settings Transfer ~ 221
Selecting and Transferring the Files and Settings ~ 222
Receiving the Transferable Files and Settings ~ 228
Scheduling Tasks ~ 231
Working with the Task Scheduler ~ 232
Managing Scheduled Tasks ~ 239
Using the Scheduled Task Wizard ~ 240
Changing a Scheduled Task ~ 242
Backing Up Your Files ~ 250
Backup Functionalities ~ 250
Working with the Backup Tool ~ 253
Using the Advanced Mode Backup Utility ~ 256
The Backup Utility’s Menu Bar ~ 257
Setting the Options in the Backup Utility ~ 259
Using the Welcome Tab Functions ~ 264
Using the Backup Tab Function ~ 273
Using the Schedule Jobs Tab Function ~ 276
Using the Backup or Restore Wizard ~ 277
Restoring Your System ~ 282
Using the Restore Wizard (Advanced) ~ 282
Using the Restore and Manage Media Tab of the Backup Utility ~ 285
Using the Restore Portion of the Backup or Restore Wizard ~ 286
Using the Automated System Recovery ~ 286
Using the System Restore Tool ~ 287
Summary ~ 292
Solutions Fast Track ~ 293
Frequently Asked Questions ~ 297
Chapter 6 Windows XP Networking ~ 299
Introduction ~ 300Overview of Networking Technologies ~ 301
Open Systems Interconnection Reference Model ~ 304
Department of Defense Model ~ 306
Windows XP Networking Architecture ~ 308
Configuring Network Interfaces ~ 309
The Local Area Connection ~ 309
Using Loopback Adapters ~ 312
Bridging Network Connections ~ 313
Network Client and Protocol Considerations ~ 316
Configuring Microsoft and Novell Clients ~ 317
Working with Network Protocols ~ 319
Working with TCP/IP ~ 320
Working with IPX/SPX ~ 329
Working with RAS and VPN ~ 330
Configuring a RAS Connection ~ 330
Tunneling with a VPN Connection ~ 337
Sharing Your Internet Connection ~ 341
Configuring Internet Connection Sharing ~ 344
Filtering and Firewalls ~ 347
Using IP Packet Filtering ~ 348
Configuring the Internet Connection Firewall ~ 348
Wireless Connectivity ~ 351
Wireless Standards ~ 352
Microsoft’s Implementation of IEEE 802.11 and 802.1x Standards ~ 354
Summary ~ 357
Solutions Fast Track ~ 358
Frequently Asked Questions ~ 362
Chapter 7 Configuring Internet Technologies ~ 367
Introduction ~ 368Configuring Internet Explorer 6 ~ 368
What’s New in Internet Explorer 6? ~ 368
Configuring the Browser ~ 370
The General Tab ~ 371
The Security Tab ~ 374
The Privacy Tab ~ 377
The Content Tab ~ 380
The Connections Tab ~ 382
The Programs Tab ~ 383
The Advanced Tab ~ 384
Using Internet Explorer 6 ~ 385
Advanced Configuration for the Corporate Environment ~ 392
Configuring Outlook Express 6 ~ 394
Using Outlook Express 6 ~ 400
Corporate Considerations ~ 401
Configuring Instant Messaging ~ 402
Using Windows Messenger ~ 407
Corporate Considerations ~ 410
Summary ~ 411
Solutions Fast Track ~ 412
Frequently Asked Questions ~ 413
Chapter 8 Adding New Hardware and Software ~ 417
Introduction ~ 418Adding New Hardware to Your System ~ 418
Using the Add Hardware Wizard ~ 419
Installing Software ~ 428
Adding Software ~ 428
Removing Software ~ 430
Working with Windows Installer ~ 432
Summary ~ 439
Solutions Fast Track ~ 439
Frequently Asked Questions ~ 441
Chapter 9 Using the Communication Tools ~ 443
Introduction ~ 444Using Remote Desktop Sharing ~ 445
Connecting to Other Windows XP Machines ~ 446
Connecting to Windows 2000 Terminal Servers ~ 453
Configuring Windows XP for Faxing ~ 454
Sending Faxes Using XP ~ 457
Connecting to the Internet ~ 459
Collaborating with NetMeeting ~ 462
Working with HyperTerminal ~ 473
Summary ~ 479
Solutions Fast Track ~ 480
Frequently Asked Questions ~ 482
Chapter 10 Using the Control Panel ~ 483
Introduction ~ 484Setting Power Management Options ~ 486
Windows XP Accessibility Options ~ 493
Keyboard Settings ~ 494
Sound Settings ~ 495
Display Settings ~ 496
Mouse Settings ~ 498
General Settings ~ 498
Other Accessibility Applications ~ 499
Changing Mouse and Keyboard Settings ~ 500
Configuring Regional and Language Settings ~ 507
Working with System Properties ~ 511
Computer Name and Domain Configuration ~ 511
Automatic Updates ~ 513
Remote Use Configuration ~ 514
System Restore Settings ~ 515
Advanced Settings ~ 516
Performance Settings ~ 517
User Profiles Settings ~ 520
Startup and Recovery Settings ~ 520
Environment Variables ~ 522
Error Reporting ~ 523
Summary ~ 525
Solutions Fast Track ~ 526
Frequently Asked Questions ~ 529
Chapter 11 Understanding Windows XP Security ~ 531
Introduction ~ 532File System Security ~ 532
NTFS ~ 532
Modifying or Adding Standard File and Folder Permissions ~ 534
Modifying or Adding Advanced File or Folder Permissions ~ 537
Modifying File and Folder Permissions Inheritance ~ 539
Encrypting File System ~ 546
Creating an Encrypted File or Folder ~ 548
Decrypting Files or Folders ~ 550
Account Security ~ 550
Security Groups ~ 551
Creating Groups ~ 555
Adding or Removing Group Members ~ 557
Deleting Groups that Are No Longer Needed ~ 558
Security Policies ~ 558
Account Policy ~ 559
Local Policies ~ 561
Public Key Policies ~ 568
Software Restriction Policies ~ 570
IP Security Policies ~ 571
Network Security ~ 573
Using the Internet Connection Firewall ~ 573
TCP/IP Filtering ~ 577
Enabling and Configuring TCP/IP Filtering ~ 578
Disabling TCP/IP Filtering ~ 579
Smart Cards ~ 579
Extensible Authentication Protocol ~ 580
Configuring EAP with VPN and Dial-Up Networking ~ 581
802.1x Authentication ~ 585
Configuring Network Access Control using 802.1x and EAP ~ 585
Summary ~ 586
Solutions Fast Track ~ 586
Frequently Asked Questions ~ 588
Chapter 12 Using IntelliMirror Technologies ~ 589
Introduction ~ 590Group Policies ~ 590
Group Policy Order ~ 592
Group Policy Scenario ~ 592
How Group Policies Are Applied ~ 601
Troubleshooting Group Policies ~ 601
Using Group Policy to Replace System Policy ~ 603
Resultant Set of Policy ~ 603
Software Installation and Maintenance ~ 608
Using Group Policy to Install Software ~ 609
Changing Software Group Policy Options ~ 613
MSIEXEC.EXE ~ 618
Software Installation Properties ~ 619
Updating Software Packages ~ 620
Offline Files and Synchronization ~ 620
Working with Offline Files ~ 623
Synchronizing Your Data with the Network ~ 623
Remote Installation Services ~ 624
Installing Windows XP with RIS ~ 625
Customizing RIS ~ 626
Prestaging a Client for RIS Operation ~ 629
Summary ~ 631
Solutions Fast Track ~ 631
Frequently Asked Questions ~ 632
Chapter 13 Working with Printers ~ 635
Introduction ~ 636Adding a Local Printer ~ 637
Printer Drivers ~ 637
Exercise 13.1 Installing a Local Printer ~ 638
Printing to a Local Printer from a Remote Session ~ 645
Sharing Your Local Printer ~ 645
Configuring Print Drivers for Network Clients ~ 646
Exercise 13.2 Sharing a Local Printer ~ 646
Connecting to a Network Printer ~ 649
Exercise 13.3 Mapping to a Shared Local Printer ~ 650
Configuring Your Printer ~ 653
The Properties of a Logical Printer ~ 654
General Tab ~ 654
Ports Tab ~ 656
Advanced Tab ~ 658
Security Tab ~ 661
Device Settings Tab ~ 663
Web-Based Printing ~ 663
Exercise 13.4 Connecting to a Printer via the Web Browser ~ 663
The Print Queue ~ 664
Troubleshooting Printer Problems ~ 665
Exercise 13.5 Redirecting Printers ~ 666
Printer Auditing ~ 667
Exercise 13.6 Enabling Printer Auditing ~ 667
Summary ~ 671
Solutions Fast Track ~ 671
Frequently Asked Questions ~ 673
Chapter 14 Troubleshooting Windows XP ~ 675
Introduction ~ 676Troubleshooting Resources ~ 676
Knowledge Base ~ 677
TechNet ~ 677
Help and Support Center Page ~ 678
Pick a Help Topic ~ 678
Ask for Assistance ~ 679
Pick a Task ~ 681
Did You Know? and Options ~ 685
Remote Assistance ~ 686
Microsoft.com ~ 696
Troubleshooting the Logon Process ~ 697
Troubleshooting Network/Internet Connectivity ~ 702
Troubleshooting System Performance ~ 704
Task Manager ~ 704
The Application Tab ~ 705
The Processes Tab ~ 705
The Performance Tab ~ 706
The Networking Tab ~ 707
Performance MMC ~ 709
Troubleshooting Applications ~ 715
Troubleshooting Hardware ~ 716
Summary ~ 721
Solutions Fast Track ~ 721
Frequently Asked Questions ~ 724
Chapter 15 Best Practice Disaster Recovery and Prevention ~ 725
Introduction ~ 726Booting in Safe Mode and Last Known Good ~ 726
Using System Restore to Create Restore Points and Recover from Failures ~ 727
Creating a Manual Restore Point ~ 728
Restoring a Previously Created Restore Point ~ 729
Using the Recovery Console ~ 731
Installing the Recovery Console ~ 732
Running the Recovery Console from CD ~ 734
Using Recover Console Commands ~ 734
Backing Up Your System ~ 736
Recovering Your System with Automated System Recovery ~ 746
Summary ~ 748
Solutions Fast Track ~ 748
Frequently Asked Questions ~ 750
Index ~ 753